MalpracticeTimeline

Insurance claim deadlines by state

How quickly an insurer must acknowledge your claim, decide it, and pay once it agrees.

General information only, not legal, insurance or financial advice. Not affiliated with any government agency. Rules have exceptions; open your state for details and the law it comes from.

915 days
810 working days
615 working days
51states and DC covered: 4 checked on official source, 41 cross-checked, 6 single detailed source

Acknowledge: map

Alaska: 10 working daysAKMaine: No fixed number of days; must act with reasonable promptnessMEVermont: 10 business daysVTNew Hampshire: 10 working daysNHWashington: 10 working daysWAIdaho: No fixed number of days; must act with reasonable promptnessIDMontana: No fixed number of days; must act with reasonable promptnessMTNorth Dakota: No fixed number of days; must act with reasonable promptnessNDMinnesota: 10 business daysMNIllinois: 15 working daysILWisconsin: 10 daysWIMichigan: Request proof of loss within 30 daysMINew York: 15 business daysNYRhode Island: 15 daysRIMassachusetts: No fixed number of days; must act with reasonable promptnessMAOregon: 30 days (unless paid sooner)ORNevada: 20 working days (acknowledge and start investigating)NVWyoming: No fixed number of daysWYSouth Dakota: 30 days to acknowledge and act on communicationsSDIowa: 15 daysIAIndiana: No fixed number of days; must act with reasonable promptnessINOhio: 15 daysOHPennsylvania: 10 working days (unless paid sooner)PANew Jersey: 10 working days (acknowledge and start investigating)NJConnecticut: No fixed number of days; must act with reasonable promptnessCTCalifornia: 15 daysCAUtah: 15 daysUTColorado: No fixed number of days; must act with reasonable promptnessCONebraska: 15 working daysNEMissouri: 10 working daysMOKentucky: 15 daysKYWest Virginia: 15 working days (acknowledge and start investigating)WVVirginia: 15 calendar daysVAMaryland: 15 working daysMDDelaware: 15 working days to respond; start investigating within 10 working daysDEArizona: 10 working daysAZNew Mexico: No fixed number of days; must act with reasonable promptnessNMKansas: 10 working daysKSArkansas: 15 working daysARTennessee: 30 daysTNNorth Carolina: No fixed number of days; must act with reasonable promptnessNCSouth Carolina: No fixed number of days; must act with reasonable promptnessSCDistrict of Columbia: No fixed number of days; must act with reasonable promptnessDCOklahoma: 30 days (unless paid sooner)OKLouisiana: 14 days to start adjusting (30 days for catastrophic losses)LAMississippi: No fixed number of days; must act with reasonable promptnessMSAlabama: 15 daysALGeorgia: 15 daysGAHawaii: 15 working daysHITexas: 15 daysTXFlorida: 7 days (property claims, since Mar. 1, 2023)FL
  • 15 days (9)
  • 10 working days (8)
  • 15 working days (6)
  • No fixed number of days / other (28)

Full table

StateAcknowledgeAccept or denyPay
Alabama15 days30 days after proof of loss30 days after the claim is accepted and the amount agreed
Alaska10 working days15 working days after proof of lossUndisputed amount within 30 working days of proof of loss
Arizona10 working days15 working days after proof of lossInterest owed if not paid 30 days after proof of loss
Arkansas15 working days15 working days after proof of loss10 working days after the claim is ready for payment
California15 days40 days after proof of claim30 days for undisputed amounts
ColoradoNo fixed number of days; must act with reasonable promptnessPay or decide within 60 days of a valid, complete claimWithin the same 60 days
ConnecticutNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
Delaware15 working days to respond; start investigating within 10 working days30 days after proof of lossNot set by rule
District of ColumbiaNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
Florida Checked on official source7 days (property claims, since Mar. 1, 2023)Pay or deny within 60 days of notice (property)Within the same 60 days; interest owed if late
Georgia15 days15 days after proof of loss (30 days after notice if no proof of loss is required; 60 days at most)10 days after the amount is agreed
Hawaii15 working daysReasonable time; written explanation of any delay after 30 daysUndisputed amount within 30 days after accepting liability
IdahoNo fixed number of days; must act with reasonable promptnessNo fixed number of daysNot set by rule
Illinois Single detailed source15 working daysNo fixed deadline; written explanation if still open after 75 daysUndisputed amount within 30 days after accepting the claim
IndianaNo fixed number of days; must act with reasonable promptnessNo fixed number of daysNot set by rule
Iowa15 days30 days after proof of loss30 days after the claim is accepted
Kansas Single detailed source10 working days15 working days after proof of loss; investigation within 30 daysNot set by rule
Kentucky15 daysPay, or explain the delay, within 30 days of proof of lossWithin 30 days of proof of loss
Louisiana Checked on official source14 days to start adjusting (30 days for catastrophic losses)Written offer within 30 days of proof of loss30 days (60 residential / 90 commercial for catastrophic losses)
Maine Single detailed sourceNo fixed number of days; must act with reasonable promptnessNo fixed number of days30 days after proof of loss and an agreed amount
Maryland15 working days15 working days after claim forms or proof of loss; written update every 45 daysNot set by rule
MassachusettsNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
MichiganRequest proof of loss within 30 daysNo fixed number of days12% interest if not paid within 60 days of proof of loss
Minnesota Checked on official source10 business days30 business days after notice of the claim (or a written explanation); 60 business days after proof of loss5 business days after an agreed settlement
MississippiNo fixed number of days; must act with reasonable promptnessNo fixed number of daysNot set by rule
Missouri10 working days15 working days after proof forms are received; investigation within 30 daysNot set by rule
MontanaNo fixed number of days; must act with reasonable promptness30 days after proof of loss (60 if more information is reasonably requested)10% annual interest on late payments
Nebraska15 working days15 working days after proof of loss, or written delay notice every 30 daysUndisputed amount offered within 15 working days; paid 15 working days after acceptance
Nevada20 working days (acknowledge and start investigating)30 working days after proof of loss30 days after acceptance, with interest after that
New Hampshire Single detailed source10 working daysDecision within 30 days of notice5 working days after agreement or receipt of requested documents
New Jersey10 working days (acknowledge and start investigating)Reasonable time30 days after proof of loss (first-party property); 10 working days for agreed settlements
New MexicoNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
New York15 business days15 business days after proof of loss and requested items (30 if arson is suspected)5 business days after an agreed settlement
North CarolinaNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
North DakotaNo fixed number of days; must act with reasonable promptnessReasonable timeNot set by rule
Ohio15 days21 days after proof of loss10 days after acceptance (undisputed amount)
Oklahoma30 days (unless paid sooner)60 days after proof of loss (property and casualty)Written offer or rejection within 60 days of proof of loss
Oregon30 days (unless paid sooner)30 days after proof of lossNot set by rule
Pennsylvania10 working days (unless paid sooner)15 working days after proof of lossNot set by rule
Rhode Island Single detailed source15 days21 days after proof of lossUndisputed amount within 30 days after affirming liability
South CarolinaNo fixed number of days; must act with reasonable promptnessPrompt investigation; no fixed number of daysNot set by rule
South Dakota Single detailed source30 days to acknowledge and act on communicationsNo fixed number of days in current rulesNot set by rule
Tennessee30 days60 days after completed proof of lossUndisputed amount within 30 days after affirming liability
Texas15 days15 business days after all requested information5 business days after accepting
Utah15 days30 days after complete proof of loss30 days after written proof of covered loss and amount
Vermont10 business days15 business days after proof of loss10 business days after an agreed settlement
Virginia Checked on official source15 calendar days15 calendar days after proof of loss, or a written explanation of why more time is neededNot set by rule
Washington10 working days30 calendar days from notice of the claim (rules effective Oct. 18, 2026)Not set by rule
West Virginia15 working days (acknowledge and start investigating)Deny or make a written offer within 10 working days after the investigation ends15 working days after an agreed settlement
Wisconsin10 daysReasonable time30 days after written notice of the covered loss and amount
WyomingNo fixed number of daysAccept or reject, and pay, within 45 days of the claim and supporting billsWithin the same 45 days

How we checked this

Deadlines were compared between a 50-state survey of fair claims handling rules and a 2026 regulation-cited state-by-state table, and checked against official state code for Florida, Louisiana, Minnesota and Virginia. Where a state sets no fixed number of days, insurers must act with reasonable promptness. Last checked: November 12, 2026. Laws change; confirm with the state agency or a licensed professional before acting.

Cross-checked sources agree   Checked on official source confirmed on a government, court or legislature site   Single detailed source one detailed table built from statutes or official data   Under review sources disagree; read the note and the law.